Talkdesk2018-04-08T18:01:03+00:00

Talkdesk

Next-Generation Cloud Contact Center for the Digital Age

Enterprise-Class Capabilities

Elevate your customer experience by leveraging intelligent routing, contextual customer data, CSAT, actionable reporting and much more on an enterprise-class, modern cloud contact center platform.

Say goodbye to clunky, frustrating user experiences and coding.

Delight your agents with an intuitive, consumer-grade UX and make your contact center agile by easily configuring IVR and routing with clicks, not code, as your business needs change.

Consumer-Grade Usability

digital

Edmunds | Talkdesk User Story

Easy Extensibility

Get started with Talkdesk in days and extend capabilities with over 30 integrations and innovative AppConnect apps for advanced reporting, voice analytics, WFO, WFM, video, co-browsing and much more.

As a freestanding app, Talkdesk can be anywhere you need it to be. Leverage click-to-call from any website and receive alerts whenever calls are received. Talkdesk eliminates the need to search through tabs in your browser, ensuring you never miss a call again.

Best-of-Breed App Integrations

Connect your teams and your customers with 50+ pre-built integrations and a variety of APIs and SDKs.

Enjoy a deep integration with Salesforce, Desk.com, and Zendesk using the Callbar CTI. The app allows for screen pops and continues to log calls and notes directly to your CRM or helpdesk solution, even when you are working elsewhere.


WE MAKE BUSINESS INTERACTIONS SIMPLE

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