Strategic Consulting2018-04-08T16:25:20+00:00

For more than 40 years, Datamart has designed, installed, and supported cutting‐edge networking, Unified Communications (UC) and Voice over IP technology. These solutions provide many advanced business telephony features such as: CRM integration, call recording, video, IM, mobility, conferencing, contact center, transcription and advanced management reports. In addition to onsite deployments, we offer exceptional monthly‐fee based solutions in the Cloud, and hybrid phone systems, which combine both.

Do you want to take your Unified Communications Technology to the next level? Datamart offers Strategic Consulting Services.

Evaluate your options: Cloud, Onsite and Hybrid Unified Communications Solutions including TCO analysis.

Health Check: Assess and optimize the system configuration to improve performance, save resources and expenses, and increase user productivity, including Contact Center.

Carrier Services Analysis: Compare cost and performance, including the transition to SIP.

Advanced Reports: Deliver better business intelligence and insight with call history, real‐time reports, workforce optimization and call recording.

Supplemental Staffing: Provide certified technical experts for critical projects and events.

Business Continuity: Design, Planning, Implementation and testing services.

Network Assessments: Complete evaluation of network LAN/WAN along with remediation, including VoIP readiness.

Custom Application Integration and Development: Boost user productivity. Integrate with CRM, ERP, IVR, and other business applications including inbound/outbound Contact Center.

Facilities Planning: Coordination with relocation, new offices and consolidations.

Datamart continuously receives the highest customer satisfaction scores for IP phone system implementations and support, reflecting our top‐level professionalism and customer care.

For more information on the services we offer or to discuss your current project, contact us at:

781‐235‐5520, option 5 or consulting@datamart.com.