Our News

14 10, 2019

Lifesize Named a 2019 Hot Vendor in Web and Video Conferencing

Web and video conferencing solutions have become must-have technologies as organizations seek to improve team communication and collaboration across their business. As an integral part of the digital workplace, video meetings help organizations deliver a more personal and professional experience for employees, while also improving engagement with prospects, partners and customers. Independent research firm Aragon [...]

16 09, 2019

MITEL RANKS HIGHEST IN GROWTH ON FROST & SULLIVAN RADAR FOR HOSTED IP TELEPHONY & UCAAS

Dallas August 26, 2019 (Business Wire) Architecture, innovation, channel expansion, and ability to deliver both premises-based and cloud solutions cited as key success factors Mitel®, a global leader in business communications, scored highest on the growth index of the 2019 Frost RADAR® in the Hosted IP Telephony and UCaaS Industry for North America, an analysis of [...]

9 09, 2019

MITEL CLOUD COMMUNICATIONS SOLUTION NAMED A BEST BUSINESS TOOL OF 2019 BY NEWSWEEK

Dallas August 13, 2019 (Business Wire) Survey of 10,000 U.S. business users ranks MiCloud Connect among top three in VoIP software Flagship UCaaS solution scores high in trust, service promise, reliability, security and satisfaction Reflects Mitel’s ongoing commitment to delivering exceptional end-to-end customer experiences Further demonstrates Mitel’s leadership in helping businesses with their transition to the cloud [...]

12 08, 2019

MITEL NAMED A LEADER IN 2019 IDC MARKETSCAPE FOR WORLDWIDE UNIFIED COMMUNICATIONS AND COLLABORATION

Dallas August 06, 2019 (Business Wire) Positioning Based on Achievement of Key Success Measures for Capabilities and Strategies Mitel®, a global leader in business communications, has once again been recognized as a Leader in the IDC MarketScape: Worldwide Unified Communications and Collaboration 2019 Vendor Assessment1. The biennial assessment provides guidance for technology buyers by evaluating a vendor’s [...]

15 04, 2019

MITEL EXPANDS PARTNERSHIP WITH GOOGLE CLOUD FOR OPTIMAL RELIABILITY AND CUSTOMER EXPERIENCE

San Francisco April 09, 2019 (Business Wire) Mitel portfolio further leverages the stability, security and compliance of Google Cloud Platform as well as advanced AI and analytics capabilities ● Delivers on rigorous security and reliability requirements for public and private cloud deployments ● Meets needs of customers in regulated industries with support for HIPAA and [...]

9 04, 2019

MITEL EMPOWERS BUSINESSES TO DELIVER NEXT-GENERATION CUSTOMER EXPERIENCES

Ottawa April 09, 2019 (Business Wire) Contact center portfolio enhancements and new CCaaS solution help enterprises transform to meet the demands of today’s digital consumer  • Sophisticated omnichannel capabilities of MiContact Center Business now available for MiVoice Connect systems • Advanced AI, machine learning, and analytics drive intelligent and insightful customer interactions • New MiCloud Connect CX [...]

11 02, 2019

MITEL RECOGNIZED ON 2019 YAHOO SPORTS TECH AWARDS’ SHORTLIST

London February 07, 2019 (Globe Newswire) The 2019 Yahoo Sports Technology Awards has revealed the contenders for this year’s shortlist naming Mitel and its partnership with Major League Baseball® (MLB) as a finalist in two categories: Most Innovative Sports Partnership and Rights Holder / Governing Body / Team / Sponsor of the Year. This year again saw [...]

14 01, 2019

MITEL INTRODUCES NEXT GEN VOICE, COLLABORATION, AND CONTACT CENTER INNOVATIONS FOR UC

Ottawa January 07, 2019 (Globe Newswire) New releases now available globally for every major UC platform and application suite  Demonstrates commitment to the UC market through continued investment in delivering innovations for Mitel’s on-site product portfolio Future-proofs customers’ technology investments while powering digital transformation Enhances security, speeds innovation and is purpose-built for emerging IoT and AI technologies [...]

19 11, 2018

LIFESIZE ACHIEVES INDUSTRY-LEADING NET PROMOTER SCORE OF 84

November 06, 2018 by Amy Downs in Changing the Way the World Communicates An NPS score of 70 or higher is considered by industry experts to be "world class" and an indicator of overwhelming customer loyalty. After surveying 11,000 customers and getting more than 2,200 responses, we received a new industry-leading score of 84! Our [...]

8 10, 2018

MITEL RECOGNIZED BY FROST AND SULLIVAN FOR COMMUNICATIONS AND COLLABORATION SOLUTION TAILORED TO THE HOSPITALITY INDUSTRY

Santa Clara, Calif. October 04, 2018 (PRNewswire) Mitel uniquely delivers an end-to-end solution, including applications and devices, in line with the needs of both individual properties and large chains Based on its recent analysis of advanced communications solutions for the hospitality sector, Frost & Sullivan recognizes Mitel with the 2018 North American Customer Value Leadership Award. Mitel [...]