Blog

17 12, 2018

VIDEO CONFERENCING ADVANTAGES OUTWEIGH ITS DISADVANTAGES

Because more people work remotely today, businesses have to invest more in their employees’ ability to connect and collaborate. One option, video conferencing, offers some obvious benefits: It’s fast, visual, convenient and often lowers travel costs. But does it really improve employee engagement and productivity? While video conferencing doesn’t completely take the place of in-person meetings, [...]

3 12, 2018

TOP 7 WAYS TO USE VIDEO RECORDING IN YOUR BUSINESS

Companies generally adopt video conferencing (VC) systems for the obvious benefits, like improved collaboration, reduced travel costs, and more effective meetings. But VC systems can do so much more. In particular, if your system has recording capabilities, then low-cost, high-quality video production is at your doorstep. Here are seven ways to use these capabilities to [...]

26 11, 2018

IOT OPENS NEW DOORS FOR BUSINESSES TO TALK TO CUSTOMERS

Customers are conversing with brands in new ways, thanks to the Internet of Things. For many consumers, virtual assistants, chatbots and messaging apps are quickly becoming the preferred methods of communication. For example, by the end of the year half of consumers will own a smart speaker, and one of their top three uses for [...]

12 11, 2018

WHY THE PUSH TO EMBED REAL-TIME COLLABORATION MOBILE APPS HELPS EVERYONE

A lot has changed in communications over the last 25 years. Imagine having to carry separate devices for the various functions your smartphone performs. You’d need to carry at minimum a camera and video camera, voice recorder, calculator, calendar, countless maps, computer and, oh yes, a phone. Now, think about a field service technician dispatched [...]

29 10, 2018

How to Maximize the Marketing & Customer Service Potential of Your Phone System

Whether you’re a small company using hosted PBX or an enterprise corporation with complex IVRs and call centers, your phone system is an essential part of your business technology. However, many businesses don’t recognize the true self-service marketing and customer service potential of this technology. Unfortunately, that results in a missed opportunity to maximize the [...]

15 10, 2018

The Potential of IoT for Your Business

Corporate investment in the Internet of Things (IoT) is on the rise. But while 67% of IT professionals say they’ve already implemented IoT, many have yet to fully exploit the technology’s possibilities. The promise of IoT is that it can solve a myriad of business problems, save time, and increase productivity. But unleashing its potential [...]

1 10, 2018

Get the Benefits of the Cloud with On-Site Deployment

With the cost of communications infrastructure today, it can be difficult to know what the best solution for your business may be. Should you stay on-site, jump into the cloud, or implement something in between? You should consider several other factors besides cost when making your decision to ensure you get the solution which truly [...]

18 09, 2018

A Mitel RoadMap for your ShoreTel Technology

Datamart Customer Appreciation Event Thursday, September 13, 2018 The skies cleared, and we had a beautiful early evening with a great setting for our event with Mitel. Datamart and Mitel engineers got a chance to mingle with many on-site and cloud customers. The hors-d'oeuvres and libations were enjoyed by all as were the [...]

10 09, 2018

10 Ways Your Phone System Improves Your Customers’ Experience

Business competition in today’s economy is fierce! What’s more, your customers expect the highest level of customer care. You and your staff need to be reachable, professional, and customer focused all the time – no matter where you are. But is your phone system serving you like you serve your customers? Use this checklist to [...]

27 08, 2018

3 Ways Unified Communications Maximizes Your Control

  You’ve realized your current phone system no longer meets your growing business needs. So, you do what any savvy business person does – you research your options. You know you need a phone system that will minimize disruptions and integrate with your current applications. You also want to control how you use, manage, and [...]