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So far Inline has created 66 blog entries.
29 10, 2018

How to Maximize the Marketing & Customer Service Potential of Your Phone System

Whether you’re a small company using hosted PBX or an enterprise corporation with complex IVRs and call centers, your phone system is an essential part of your business technology. However, many businesses don’t recognize the true self-service marketing and customer service potential of this technology. Unfortunately, that results in a missed opportunity to maximize the [...]

15 10, 2018

The Potential of IoT for Your Business

Corporate investment in the Internet of Things (IoT) is on the rise. But while 67% of IT professionals say they’ve already implemented IoT, many have yet to fully exploit the technology’s possibilities. The promise of IoT is that it can solve a myriad of business problems, save time, and increase productivity. But unleashing its potential [...]

8 10, 2018

MITEL RECOGNIZED BY FROST AND SULLIVAN FOR COMMUNICATIONS AND COLLABORATION SOLUTION TAILORED TO THE HOSPITALITY INDUSTRY

Santa Clara, Calif. October 04, 2018 (PRNewswire) Mitel uniquely delivers an end-to-end solution, including applications and devices, in line with the needs of both individual properties and large chains Based on its recent analysis of advanced communications solutions for the hospitality sector, Frost & Sullivan recognizes Mitel with the 2018 North American Customer Value Leadership Award. Mitel [...]

1 10, 2018

Get the Benefits of the Cloud with On-Site Deployment

With the cost of communications infrastructure today, it can be difficult to know what the best solution for your business may be. Should you stay on-site, jump into the cloud, or implement something in between? You should consider several other factors besides cost when making your decision to ensure you get the solution which truly [...]

18 09, 2018

A Mitel RoadMap for your ShoreTel Technology

Datamart Customer Appreciation Event Thursday, September 13, 2018 The skies cleared, and we had a beautiful early evening with a great setting for our event with Mitel. Datamart and Mitel engineers got a chance to mingle with many on-site and cloud customers. The hors-d'oeuvres and libations were enjoyed by all as were the [...]

10 09, 2018

10 Ways Your Phone System Improves Your Customers’ Experience

Business competition in today’s economy is fierce! What’s more, your customers expect the highest level of customer care. You and your staff need to be reachable, professional, and customer focused all the time – no matter where you are. But is your phone system serving you like you serve your customers? Use this checklist to [...]

3 09, 2018

CloudLink: Mitel’s On-Ramp to Cloud and IoT

CloudLink is central to Mitel's acquisition strategy and future vision At its June analyst meeting, Mitel announced CloudLink as a focal point of its product roadmap and a key element in its ability to absorb future telephony acquisitions. CloudLink is also part of Mitel's IoT-enablement planning, as discussed in the recent No Jitter article, "Giving [...]

20 08, 2018

Mitel Managing Transformation in Turbulent Times

A conversation with CEO Rich McBee There is no question we live in interesting times. Whether on the global stage or in the fiercely competitive world of business communications and collaboration, both the environment and the competitors are changing. Mitel, a 45-year-old telecom equipment vendor, under the leadership of its CEO, Rich McBee, has embarked [...]

13 08, 2018

MITEL PARTNERS WITH GOOGLE TO POWER AN INTELLIGENT CUSTOMER EXPERIENCE

Customer experience is today’s most important competitive battleground. To stay competitive, businesses need to be willing to evolve and leverage the best, most innovative communications technologies. By 2020, customer experience will overtake price and product as the key brand differentiator.1 That means that beyond making your customer experience processes more efficient, your business must prioritize a [...]