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So far Inline has created 63 blog entries.
21 01, 2019

What Does 2019 Have in Store for Cloud and Unified Communications?

This article originally appeared in Network Computing. Today’s mobile workforce is driving the emergence of Cloud-based communications solutions that facilitate better collaboration, no matter where the user is located. Employees are no longer clocking in and out at the end of the day, teams don’t hold regular in-person meetings and waiting by a phone for a business call [...]

7 01, 2019

10 Reasons Companies are Moving Communications to the Cloud in 2019

There’s lots of buzz around the cloud these days and cloud communications is no exception. But buzz isn’t always an indicator of a business case for technology purchases. Smart businesses are asking what’s driving the rush to the cloud—and they’re getting solid answers. So why are so many businesses moving communications to the cloud today? [...]

17 12, 2018

VIDEO CONFERENCING ADVANTAGES OUTWEIGH ITS DISADVANTAGES

Because more people work remotely today, businesses have to invest more in their employees’ ability to connect and collaborate. One option, video conferencing, offers some obvious benefits: It’s fast, visual, convenient and often lowers travel costs. But does it really improve employee engagement and productivity? While video conferencing doesn’t completely take the place of in-person meetings, [...]

3 12, 2018

TOP 7 WAYS TO USE VIDEO RECORDING IN YOUR BUSINESS

Companies generally adopt video conferencing (VC) systems for the obvious benefits, like improved collaboration, reduced travel costs, and more effective meetings. But VC systems can do so much more. In particular, if your system has recording capabilities, then low-cost, high-quality video production is at your doorstep. Here are seven ways to use these capabilities to [...]

26 11, 2018

IOT OPENS NEW DOORS FOR BUSINESSES TO TALK TO CUSTOMERS

Customers are conversing with brands in new ways, thanks to the Internet of Things. For many consumers, virtual assistants, chatbots and messaging apps are quickly becoming the preferred methods of communication. For example, by the end of the year half of consumers will own a smart speaker, and one of their top three uses for [...]

19 11, 2018

LIFESIZE ACHIEVES INDUSTRY-LEADING NET PROMOTER SCORE OF 84

November 06, 2018 by Amy Downs in Changing the Way the World Communicates An NPS score of 70 or higher is considered by industry experts to be "world class" and an indicator of overwhelming customer loyalty. After surveying 11,000 customers and getting more than 2,200 responses, we received a new industry-leading score of 84! Our [...]

12 11, 2018

WHY THE PUSH TO EMBED REAL-TIME COLLABORATION MOBILE APPS HELPS EVERYONE

A lot has changed in communications over the last 25 years. Imagine having to carry separate devices for the various functions your smartphone performs. You’d need to carry at minimum a camera and video camera, voice recorder, calculator, calendar, countless maps, computer and, oh yes, a phone. Now, think about a field service technician dispatched [...]

29 10, 2018

How to Maximize the Marketing & Customer Service Potential of Your Phone System

Whether you’re a small company using hosted PBX or an enterprise corporation with complex IVRs and call centers, your phone system is an essential part of your business technology. However, many businesses don’t recognize the true self-service marketing and customer service potential of this technology. Unfortunately, that results in a missed opportunity to maximize the [...]

15 10, 2018

The Potential of IoT for Your Business

Corporate investment in the Internet of Things (IoT) is on the rise. But while 67% of IT professionals say they’ve already implemented IoT, many have yet to fully exploit the technology’s possibilities. The promise of IoT is that it can solve a myriad of business problems, save time, and increase productivity. But unleashing its potential [...]

8 10, 2018

MITEL RECOGNIZED BY FROST AND SULLIVAN FOR COMMUNICATIONS AND COLLABORATION SOLUTION TAILORED TO THE HOSPITALITY INDUSTRY

Santa Clara, Calif. October 04, 2018 (PRNewswire) Mitel uniquely delivers an end-to-end solution, including applications and devices, in line with the needs of both individual properties and large chains Based on its recent analysis of advanced communications solutions for the hospitality sector, Frost & Sullivan recognizes Mitel with the 2018 North American Customer Value Leadership Award. Mitel [...]