Case Studies
| Haley & Aldrich
“Once the decisions had been made to go with ShoreTel, Haley & Aldrich chose DATAMART as its technology partner, and the solutions expert provided Haley & Aldrich with design and deployment expertise as well as installation assistance. The deployment took less than three months in 2010, and according to Kauffman, he had no worries about the ShoreTel system. Together with DATAMART engineers, Haley & Aldrich deployed the new network infrastructure and completed a thorough VoIP network assessment and optimization. Once this was completed, the ShoreTel system was ready for rollout.” Steve Kauffman Click here to read the full case study S E A Consultants “DATAMART has been instrumental in making this rollout happen,” said Corley. “We’ve been working with them for more than 10 years now, and throughout the entire RFP process, they took every effort to make sure they understood what we wanted and what we were expecting. They had a lot to do with the fact that it was a positive experience.” Bill Corley Click here to read the full case study Penobscot Community Health Care “The flexibility of the ShoreTel system allows us to manage and meet the specific needs of each healthcare practice effectively and efficiently.” Doug Kingsbury Click here to read the full case study |
South Shore Medical Center "SSMC is happy with its choice to go with DATAMART and ShoreTel. SSMC will be adding another location in Weymouth in early 2008 and will be turning to DATAMART to supply it with more ShoreTel equipment and technical advice. “The best part of switching to a ShoreTel IP telephony system is our ability to more easily support our ever-changing workflows,” said Flieger. “In healthcare, we’re continuously re-engineering and improving our workflows. Before ShoreTel, if we wanted to change call routing, we’d have to make an appointment with three different system vendors and within days, if not weeks, the vendors completed our requested changes. Now with the ShoreTel system in place, what took days or weeks now takes minutes. We’ve also completely eliminated the need for a telecom technician. From the beginning to the end of our implementation, I’ve found that ShoreTel and DATAMART are companies that care deeply about being responsive to their customer’s business needs. We couldn’t have made a more positive change than choosing DATAMART and ShoreTel.” Mark Flieger Click here to read the full case study Tofias PC “The ShoreTel system is great—it saves time during the day and makes everybody’s job much easier—you can’t beat that. It’s also extremely reliable and easy to use and maintain. In addition, we’re delighted with the service we get from ShoreTel’s partner, DATAMART. We’re very satisfied customers of both companies, and we look forward to working with both for a long time to come.” Steve Costa Click here to read the full case study |
